Local Delivery:
Most local deliveries within the East Bay and San Francisco can be arranged between $79–$200 and are typically completed within a few days. This rate doesn’t apply to all items and does not cover areas like San Jose, Santa Rosa, Napa Area, or Sacramento, which may incur higher fees. White glove service or specific situation are not applied with that pricing. If you're unsure, please reach out before purchasing.
Los Angeles Delivery: Twice a month, we travel to Los Angeles and can offer delivery for a flat rate of $199. This service applies to locations near Downtown Los Angeles and Santa Monica only. For customers who prefer to pick up, we can bring your order to a Downtown LA meeting point for $99, with pickup arranged by the customer. Please contact us in advance to confirm availability and exact logistics.
Shipping (Outside the Bay Area):
Effective immediately, we are no longer offering shipping services outside of the Bay Area. Due to several unfortunate incidents beyond our control, we have incurred significant losses and customer service issues related to third-party freight carriers handling large furniture.
For all out-of-area orders, shipping must now be arranged directly by the customer through a carrier of their choice, such as U-Ship. Full payment must be completed by wire transfer before any item is released for pickup. The customer is fully responsible for coordinating pickup, packing, shipping, and insurance.
We sincerely apologize for the inconvenience. This decision was not made lightly, but several issues and financial losses have made it necessary in order for us to continue operating responsibly and fairly.
Please contact us for any questions:
enlivenmart@gmail.com
Returns: All sales are final. In Buyer pays return shipping for any new item. Restocking fees may apply.
Returns:
All sales are final. No returns or cancellations. Everything is sold as-is, so please measure carefully and ask questions before purchasing. We’re happy to send more photos or videos upon request.
Vintage pieces may show signs of age and wear—that’s part of their charm.
Pick-Up:
Items must be picked up within 5 days of purchase. Need more time? Email us to arrange storage (fees may apply).
For pickups, bring a blanket or padding—especially for large or fragile items. We’ll help you wrap and load, but we’re not responsible for any damage to your item or vehicle during loading.
Items left over 30 days will be considered abandoned and may be donated or placed in storage with monthly fees.
Designer/Trade Discount:
We keep our pricing fair and competitive for everyone—no extra discounts for trade accounts.
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